Working at Milton Lodge Retirement Home
288-290, Colchester, CO4 0ES
Operated by Milton Lodge Limited
35 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive management and valued staff in an open culture with safe practices, although residents sometimes wait for help and weekend activities are limited."
Safety & Risk
8/10
✓
2020: 'We were assured the service were following safe infection prevention and control procedures'; per 2019: 'Medicines were stored and managed safely... Risk assessments... reviewed regularly.'
Staff Culture
7/10
✓
Per 2019: 'Staff felt valued in their role... People and staff described an open and inclusive culture in the service.'
Staffing Levels
6/10
✓
Per 2019: 'Staff members told us there were enough staff rostered on shift to enable them to meet people's needs appropriately.'
Training & Dev
6/10
✓
Per 2019: 'Staff received regular refresher training... Staff who had not worked in the care sector before completed the Care Certificate.'
Management
6/10
✓
Per 2019 comprehensive inspection: 'Staff described the management team as supportive and approachable... This is a good home, we all feel involved, we are equal and are asked our opinion.'
Programmes
6/10
✓
Per 2019: 'People were offered a range of activities... craftwork sessions and baking as well as visits... entertainers... bingo... community contact.'
Points to consider
Staff numbers are enough to meet needs but residents sometimes have to wait when they call for help.
'If I use my buzzer they are always pretty quick to come, but it depends on what other people they are helping, sometimes we have to wait a little.'
Only standard refresher training and inductions, no specialist courses or funded qualifications.
'Staff received regular refresher training to ensure their knowledge and skills were up to date.'
Activities programme runs but there were concerns about fewer options on weekends.
'We received some concerns about a lack of activities taking place at weekends.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews