Working at Milton Grange
9 Milton Road, Bournemouth, BH8 8LP
Operated by Mr A L Ah-Kan and Mrs M Ah- Kan
16 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Stable staff team and family culture, although basic training and lack of organised activities hold it back."
Safety & Risk
8/10
✓
Staff received safeguarding training and spoke knowledgably about different types of abuse... Risks were managed using the least restrictive practices... Risk assessments were personalised, detailed.
Staff Culture
8/10
✓
We are all treated equally staff and residents, we are like a family. We have completed equality and diversity training and get update training regularly.
Staffing Levels
8/10
✓
We have plenty of staff, at the moment we are well covered on all shifts and are fully staffed... stable staff team with some staff having worked at Milton Grange for many years.
Training & Dev
5/10
!
Staff had completed all required training and people and relatives told us the staff knew their job well and were well trained.
Management
7/10
✓
The manager is very hands on, she knows everyone, thats reassuring. They know the risks, they know not to let [person] get too hot.
Programmes
3/10
✕
They take [person] out to places [person] likes and gardens... some mornings [person] likes to get up and be involved with everything.
Points to consider
Just basic required training done, no specialist courses or extra development mentioned.
Staff had completed all required training and people and relatives told us the staff knew their job well and were well trained.
No activities coordinator or organised programme, just occasional outings to gardens and getting involved in daily things, so mostly routine care.
They take [person] out to places [person] likes and gardens... some mornings [person] likes to get up and be involved with everything.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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