Last updated: 10 February 2026
"Strong leadership, positive culture and good safety practices, but few activities and stretched staffing hold it back."
Safeguarding training/confident reporting; safe medicines with audits/training; incidents analysed, med errors decreased.
Staff say 'I feel valued, like I belong'; positive inclusive culture with values of compassion/teamwork; professionals praise staff.
People/relatives/staff confirm 'enough staff' to meet needs but one staff said 'I wish there were more staff but there is enough'.
Staff receive induction, Care Certificate, ongoing/specific training; 'training covers all we need' but no specialist development named.
Staff say '[registered manager] leads from forefront, approachable, visible, calm'; improved governance and staff feel supported.
Activities under development; person said 'few activities, sometimes bored'; basic like puzzles/electronic devices.
Few activities so the role is mostly routine personal care with little variety to make days more interesting.
One person said, 'There are a few activities. But sometimes I am bored.'
Staffing is adequate but staff say they get busy and wish there were more of them.
One staff member said, 'I wish there were more staff but there is enough.'
Only standard training like the Care Certificate with no specialist courses or funded qualifications.
Staff completing Care Certificate and ongoing training which covers needs.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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