Working at Millvina House
155 Hartnup Street, Liverpool, L5 1UW
Operated by Liverpool City Council
60 bedsNursing homes
Workplace Score
3.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.9/10
Key Finding
"Staff morale is better and there are generally enough staff, but no permanent manager and messy medication records are major concerns."
Safety & Risk
5/10
!
MARs were untidy and confusing, and it was not always clear if people had received their medications as prescribed.
Staff Culture
5/10
!
Staff said they felt the morale was better across the units
Staffing Levels
4/10
!
Our observations found there were generally enough staff to meet people's needs. However, there were still some periods of time where the communal lounges were left unstaffed.
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
3/10
✕
There was a timetable of activities available for people at Millvina House to partake in if they wished.
Points to consider
No permanent manager in post so leadership and oversight are still not fully reliable.
At the time of our inspection there was not a registered manager in post.
Staffing levels are okay most times but some areas get left unstaffed and staff feel rushed.
there were still some periods of time where the communal lounges were left unstaffed.
Medication records are messy and confusing so it's unclear if meds were always given properly.
MARs were untidy and confusing, and it was not always clear if people had received their medications as prescribed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews