Last updated: 10 February 2026
"Staff feel supported with good retention, training and safety, but activities are basic and an interim manager is in place."
2021 targeted inspection: The service had a safe procedure in place when people came to stay for respite, including welfare assessments, temperature checks, sanitised belongings and individual risk assessments. The home was extremely clean with comprehensive cleaning schedules.
Per 2019 comprehensive inspection: Staff told us they felt very supported in their role and were very complimentary about the management team. One staff member told us, 'The support is amazing.'
Per 2019 comprehensive inspection: Safe recruitment practices had been followed to ensure that suitable staff had been employed. Staff had worked at the service for many years and knew people very well.
Per 2019 comprehensive inspection: Staff benefitted from a programme of mandatory training that included training specific to the needs of the people using the service, for example, autism awareness and the use of suction equipment. A programme of regular supervision and appraisal was in place.
Per 2019 comprehensive inspection: Relatives and staff said managers were available and approachable. Staff told us they felt very supported in their role by management and they were always available.
Per 2019 comprehensive inspection: Individual activities were provided as part of people's care package. The manager gave numerous examples of how the service was able to facilitate people's choices and interests whilst receiving support at the home, such as café visits, art and church.
An interim manager was running the home because the regular manager was off on long-term absence.
At the time of our inspection the registered manager was on long-term absence. However, the service was being overseen by an interim manager until the return of the registered manager.
Only individual basic activities like outings to cafes, art and church, no dedicated coordinator or structured programme to add variety to the working day.
Individual activities were provided as part of people's care package.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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