Last updated: 10 February 2026
"Inspiring leadership and a proud team where staff feel well supported, although agency staff are used sometimes."
Per 2019 comprehensive inspection: Risks... addressed in a personalised and enabling way that promoted their independence... Staff responded appropriately to any accidents or incidents... 2022: Assured provider was preventing and managing infections effectively.
Per 2019 comprehensive inspection: Staff were proud to work at Millview... In a recent independently facilitated staff survey... the results were said to be 'Exceptionally good in a social care context.'
Per 2019 comprehensive inspection: People were supported by sufficient numbers of staff... Agency staff were used where needed.
Per 2019 comprehensive inspection: Staff had access to a good range of training which equipped them to deliver their roles effectively... regular supervision and annual appraisal.
Per 2019 comprehensive inspection: The leadership of Millview was strong and inspiring. Staff enjoyed working at the service and felt well supported in their roles.
Per 2019 comprehensive inspection: People's interests and activities... captured in a 'My perfect week' record... monthly 'co-production' theme... took the whole group across to France... gardening, BBQ, food bank.
Enough staff to cover shifts, but agency workers are used sometimes.
Agency staff were used where needed. (Per 2019 comprehensive inspection)
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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