Working at Millview (Active Prospects)
38 The Street, Charlwood, RH6 0DF
Operated by Active Prospects
5 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.7/10
Key Finding
"Inspiring leadership and a proud team where staff feel well supported, although agency staff are used sometimes."
Safety & Risk
8/10
✓
Per 2019 comprehensive inspection: Risks... addressed in a personalised and enabling way that promoted their independence... Staff responded appropriately to any accidents or incidents... 2022: Assured provider was preventing and managing infections effectively.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: Staff were proud to work at Millview... In a recent independently facilitated staff survey... the results were said to be 'Exceptionally good in a social care context.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People were supported by sufficient numbers of staff... Agency staff were used where needed.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff had access to a good range of training which equipped them to deliver their roles effectively... regular supervision and annual appraisal.
Management
9/10
✓
Per 2019 comprehensive inspection: The leadership of Millview was strong and inspiring. Staff enjoyed working at the service and felt well supported in their roles.
Programmes
7/10
✓
Per 2019 comprehensive inspection: People's interests and activities... captured in a 'My perfect week' record... monthly 'co-production' theme... took the whole group across to France... gardening, BBQ, food bank.
Points to consider
Enough staff to cover shifts, but agency workers are used sometimes.
Agency staff were used where needed. (Per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews