Working at Millington Springs
160 Portland Road, Nottingham, NG16 6AN
Operated by BKR CCH Limited
42 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel listened to with good training and improving permanent staffing, but no registered manager and limited activities hold it back."
Safety & Risk
5/10
!
On the day of inspection, we did raise some concerns around the storage of medicines, disposal of medicines and paperwork relating to medicines.
Staff Culture
6/10
✓
Staff spoke positively about the new management structure and the changes within the service. Staff felt they were listened to and encouraged to be involved.
Staffing Levels
6/10
✓
Whilst agency staff were still being used, the nominated individual stated they had been successful in recruiting more permanent care staff and they were in the process of coming on board.
Training & Dev
6/10
✓
Since the last inspection the provider had supported staff with extra training to meet specific needs of people. Staff new to care were enrolled on the Care Certificate.
Management
4/10
!
At the time of the inspection the service did not have a registered manager. The home manager was currently in the process of applying to become registered.
Programmes
4/10
!
At the time of the inspection there was not a full time activities coordinator, however we observed staff engaging people in activities if they wished, for example carpet skittles and art.
Points to consider
No permanent manager yet, as the current one is still applying to be registered.
At the time of the inspection the service did not have a registered manager. The home manager was currently in the process of applying to become registered.
No activities coordinator, so the role involves mostly routine care with some basic games and music done by care staff.
At the time of the inspection there was not a full time activities coordinator, however we observed staff engaging people in activities if they wished, for example carpet skittles and art.
Some issues with medicine storage and paperwork found on inspection day.
On the day of inspection, we did raise some concerns around the storage of medicines, disposal of medicines and paperwork relating to medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews