Working at Millfield Nursing and Residential Home
Cedar Park Drive, Chesterfield, S44 6XP
Operated by Indigo Care Services Limited
50 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Proactive safety culture, approachable management and positive staff morale, but limited details on staff retention, basic training and routine activities."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff Culture
7/10
✓
Staff were positive about their work and appeared to be happy to be at the care home. Staff told us they felt able to speak up if they encountered any problems at the service.
Staffing Levels
6/10
✓
The registered manager used a dependency assessment tool as an aid to calculate how many staff were required to be on shift to provide safe care to people.
Training & Dev
6/10
✓
New care staff completed induction training and were subject to a probationary period during which their competency was assessed. Induction training also included periods of shadowing existing staff to learn how to provide person centred care effectively.
Management
7/10
✓
Staff told us the registered manager was approachable and listened when they raised concerns or suggestions.
Programmes
6/10
✓
The activities co-ordinator met with each person individually, to gather information about their social needs and preferences. A brunch club was offered in house to encourage people who may be more socially withdrawn to engage with peers.
Points to consider
Staff numbers are enough for safe care based on dependency checks, but no info on agency use or staff retention.
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Training covers induction, shadowing and refreshers for basics like infection control, but no specialist courses or funded qualifications mentioned.
Staff received training to ensure they understood the expectations of their role and had the knowledge to provide safe and effective care to people. Staff received refresher training to ensure they remained compliant with changes in legislation and best practice.
Activities coordinator runs regular events like themed days and brunch club, but no innovative or specialist programmes to vary the workday.
For example, people told the registered manager they had they had enjoyed a particular themed day activity, therefore more of those activities were put in place as a response to feedback.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews