Working at Miller Farm
66 High Street, Weston Super Mare, BS22 6EJ
Operated by Freeways
10 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Brilliant person-centred leadership and a strong supportive team culture, but staffing vacancies with agency use and no dedicated activities coordinator hold it back."
Safety & Risk
8/10
✓
Per 2020 IPC inspection: 'We were assured that people were protected by the prevention and control of infection.'
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: 'Staff said they worked together as an effective team. One staff member said, "Colleagues get on well. We work well as a team. Staff all pull their weight and support each other."'
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: 'Rotas demonstrated staffing numbers were kept at the level deemed safe by the provider.' 'Staff told us staffing levels were sufficient. One staff member said, "[Staffing is] kept at the right level."'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: 'Staff received a variety of regular training and training specific to people's needs to ensure they were skilled in their role. One staff member said, "The training package is very good."'
Management
8/10
✓
Per 2019 comprehensive inspection: '[The registered manager] is absolutely brilliant. Very person centred,' and, '[The registered manager] is very efficient and on the ball with things. Has an open door policy, I can sincerely say that I can go in and speak with them.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'People chose how they wished to spend their time. This included shopping, sports, and dining out. People were offered different activities and opportunities which may interest them.'
Points to consider
Staffing levels are sufficient but there are vacancies and some agency staff are used.
Per 2019 comprehensive inspection: 'Current staff vacancies were being recruited for. Where agency staff were used, the service was mindful on the impact for people who preferred consistent and familiar staff.'
No dedicated activities coordinator or specialist programmes, so the role involves mostly supporting community outings and routine interests.
Per 2019 comprehensive inspection: 'People participated in activities that were meaningful to them. New opportunities were regularly offered to enable development and social engagement.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews