Working at Millennium Care Services - 32 Sunnyfield
Whinney Lane, Pontefract, WF7 6DE
Operated by Millennium Support Ltd
3 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel valued with supportive management, an open culture and good training, but activities are basic without structured programmes."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, promoting safety through layout and hygiene practices, and infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
There was an open and transparent culture in which staff felt valued and able to approach the registered manager. Staff told us they felt valued and enjoyed their job. Per 2018 comprehensive inspection.
Staffing Levels
/10
✕
Training & Dev
7/10
✓
Staff had regular opportunities to update their skills and professional development... training in mandatory topics... personalised training... trained in de-escalation techniques. Per 2018 comprehensive inspection.
Management
7/10
✓
Staff told us they felt valued and listened to in the staff meetings. One member of staff said, 'Yes the manager is great, he supports me inside and outside work. I couldn't ask for anyone better.' Per 2018 comprehensive inspection.
Programmes
4/10
!
In each care plan there was an activity plan which covered what activities people had chosen to do that month. These included, trips out, shopping, pub, family visits, college and attending church. Per 2018 comprehensive inspection.
Points to consider
Just basic outings like shopping, pub trips, and church, no structured creative programmes or specialist activities to vary the workday.
activity plan which covered what activities people had chosen to do that month. These included, trips out, shopping, pub, family visits, college and attending church. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews