Last updated: 10 February 2026
"Staff feel like family in a supportive culture with good management and training, but limited group activities without a dedicated coordinator need improvement."
2021 targeted IPC inspection: Assured provider preventing infections, meeting social distancing, using PPE effectively, accessing testing for people and staff
Per 2019 comprehensive inspection: Staff told us they were well supported, good supportive team, viewed people as second family, 'You feel like you are at home here with your family'
Per 2019 comprehensive inspection: Staff told us there were enough staff to provide individual care... additional staff employed for one-to-one time
Per 2019 comprehensive inspection: Staff up to date with mandatory training, recently undertook level two learning disability course, access to regular supervision and appraisals
Per 2019 comprehensive inspection: Staff were positive about the registered manager's approach... 'He has a level attitude... door is always open and he means it'
Per 2019 comprehensive inspection: Majority of events individual-based, some group activities like singing group and Halloween party, staff support people in preferred activities
No dedicated activities coordinator, mostly one-to-one support and basic events like singing groups.
Per 2019 comprehensive inspection: whilst some group activities did take place the majority of events were based around the individual and their personal needs and preferences
Staffing is enough for basic care but professionals say more staff would help with activities.
Per 2019 comprehensive inspection: Professionals we spoke with felt that more staff could be provided at times to further assist people with activities and support them on an individual basis
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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