Working at Milldale Close
1 & 3 Milldale Close, Kidderminster, DY10 2PX
Operated by Fairmont Residential Limited
2 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff work closely as a supportive team knowing the person well with strong safety practices, but activities lack structure without a coordinator."
Safety & Risk
7/10
✓
Staff we spoke with knew how to keep the person safe and away from harm. We saw risk assessments were in place that detailed guidance to staff
Staff Culture
6/10
✓
Staff told us they were working as a team to enable the registered manager and new staff to better understand the individual requirements
Staffing Levels
6/10
✓
Staff we spoke with told us they worked as a small team at the home and that this was important for the person living there
Training & Dev
6/10
✓
Staff we spoke with told us they were offered training and support through regular supervision and guidance
Management
6/10
✓
There was a newly appointed registered manager in post, although they had been with the service for some time and were supported by a team that knew the person living at the home well
Programmes
4/10
!
The person was supported to prepare meals and drinks and go shopping for groceries. The person was offered a variety of interests to try
Points to consider
No activities coordinator or structured programme, just basic support for cooking, shopping, and trying interests
The person was supported to prepare meals and drinks and go shopping for groceries. The person was offered a variety of interests to try
Only standard training and regular supervision, no specialist courses or funded qualifications
Staff we spoke with told us they were offered training and support through regular supervision and guidance
Small team with no details on staff retention or low workloads beyond basic adequacy
Staff we spoke with told us they worked as a small team at the home and that this was important for the person living there
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews