Working at Millcroft House
Moresdale Lane, Leeds, LS14 6TJ
Operated by Active Pathways Supported Living Ltd
10 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Outstanding safety practices and engaging recovery programmes, but no registered manager yet and gaps in staff training hold it back."
Safety & Risk
8/10
✓
The service held a weekly clinical risk meeting where people's individual risk assessments were discussed and evaluated. There was a system in place to analyse information from incidents, accidents and complaints.
Staff Culture
6/10
✓
Staff spoke positively about the change in management and told us they felt this would lead to improvements and greater stability at the service.
Staffing Levels
6/10
✓
There were enough suitably qualified staff working at the service to support the current occupants. The staff team included occupational therapists and an assistant psychologist.
Training & Dev
4/10
!
We noticed some gaps in the training matrix which showed some staff had not completed required courses. The manager had taken steps to ensure this shortfall was rectified.
Management
4/10
!
A new manager had recently joined the service and they were being supported by the Assistant Director and Quality Assurance Manager. They were in the process of registering with the CQC.
Programmes
7/10
✓
The service used the 'Recovery Star' to help people using the service set goals and measure their progress to recovery. Mindfulness and relaxation sessions were regularly held.
Points to consider
No registered manager yet, as the new one is still going through the registration process with the regulator.
At the time of our inspection a new manager had recently been appointed. They were in the process of registering with the CQC.
Some staff have not completed their required training courses, even though the manager is working to fix the gaps.
We noticed some gaps in the training matrix which showed some staff had not completed required courses.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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