Working at Millbrook House
Manchester Road, Hyde, SK14 8LA
Operated by Enabling Futures Ltd
8 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Enough competent staff and tailored training meet needs well, but no registered manager and staff feeling undervalued weaken culture and safety."
Safety & Risk
4/10
!
Some staff did not understand the safeguarding procedure and told us they would fear recriminations if they raised concerns.
Staff Culture
4/10
!
Some staff told us they felt the manager and provider didn't listen to them and they weren't valued as employees.
Staffing Levels
6/10
✓
There were enough competent staff on duty. Staff were deployed effectively to meet people's needs.
Training & Dev
7/10
✓
Since the manager had been in post they had delivered some bespoke training and arranged external professionals to deliver training to meet the individual needs and preferences of people living there.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission.
Programmes
5/10
!
People took part in person-centred activities and the provider supported them to maintain their hobbies and interests... The provider had forged links with the local community and this enabled people to be involved in community projects and engagement.
Points to consider
No permanent manager registered yet, so leadership feels unstable and oversight is patchy.
The service did not have a manager registered with the Care Quality Commission.
Some staff worry about getting punished if they speak up about safety issues.
Some staff did not understand the safeguarding procedure and told us they would fear recriminations if they raised concerns.
Some staff feel ignored and not valued by the manager.
Some staff told us they felt the manager and provider didn't listen to them and they weren't valued as employees.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews