Working at Millbridge Care Home

There were effective safeguarding systems in place to make sure people were protected from the risk of harm or abuse. Staff told us there were lessons learned when things went wrong.

Staff were motivated and enjoyed strong team work, they felt well supported by the manager. Staff felt listened to and told us the manager's door was always open.

Staff completed the Care Certificate, a nationally recognised qualification for staff new to working in care. Once experienced, staff were supported to complete national vocational qualifications. They received regular supervision.

Staff felt well supported by the manager. People and their relatives told us that the manager and provider were visible, open and approachable.