Working at Mill Lodge Residential Care Home
98 Mill Road, Walsall, WS4 1BU
Operated by Exodus Care Limited
20 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong infection prevention with effective PPE and testing, good management of visits, although COVID caused staff pressures needing mitigation measures."
Safety & Risk
7/10
✓
Per 2022 targeted IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
/10
✕
Not covered in this targeted IPC inspection report.
Staffing Levels
6/10
✓
Per 2022 targeted IPC inspection: The registered manager told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training & Dev
/10
✕
Not covered in this targeted IPC inspection report.
Management
6/10
✓
Per 2022 targeted IPC inspection: The registered manager was facilitating visits within the home as well as providing alternative methods if needed and was aware of the latest government guidance.
Programmes
/10
✕
Not covered in this targeted IPC inspection report.
Points to consider
Staffing was adequate but COVID caused staff pressures that needed special measures to handle.
The registered manager told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews