Working at Mill Lane - Macclesfield
94-96 Mill Lane, Macclesfield, SK11 7NR
Operated by The David Lewis Centre
8 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported with approachable managers, good training and safe medication handling, but basic activities without specialist programmes hold it back."
Safety & Risk
8/10
✓
Medications were managed safely in the home, staff had to undertake a rigorous training programme before they were able to administer medication. We looked at a variety of risk assessments and saw that risks were clearly identified and monitored
Staff Culture
7/10
✓
There was a positive person centred culture apparent in the home and obvious respect between the registered manager, residential manager staff and people who lived in the home. Staff told us that they felt supported in their role
Staffing Levels
6/10
✓
There appeared to be enough staff on duty on the day of the inspection and we saw that this had been consistent for the month previous to the inspection. The staff team were consistent
Training & Dev
7/10
✓
Staff had training in all of the required areas the provider deemed was necessary and in additional areas to meet the needs of the people whom they supported. All staff had been supervised in their role.
Management
7/10
✓
Staff told us that they felt supported in their role and that the registered manager was approachable. This meant the home promoted an open culture.
Programmes
4/10
!
We saw how person had a turn of cooking a main meal each day. The people living in the were able to work in services they chose, these included cafes' farms and printing establishments.
Points to consider
No activities coordinator or specialist programmes, just basic activities like cooking turns and work placements in cafes, farms or printing.
We saw how person had a turn of cooking a main meal each day. The people living in the were able to work in services they chose, these included cafes' farms and printing establishments.
Staffing is adequate and consistent but no evidence of minimal agency use or exceptional retention.
There appeared to be enough staff on duty on the day of the inspection and we saw that this had been consistent for the month previous to the inspection.
The registered manager oversees other homes too, so a residential manager handles most day to day leadership here.
The registered manager had responsibility for other services and so the provider employed residential managers who supported the registered manager.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews