Working at Mill Green

Seizure incidents not always recorded properly, so less learning from mistakes.

the recording of some incidents, such as when people had epileptic seizures was not consistent. This meant there was a lack of analysis of this type of event, preventing staff from learning how future incidents could be avoided or managed

Gaps in specialist training for epilepsy and autism support.

staff needed more advanced training in epilepsy management and how to support people with conditions such as autism. This training was arranged by the provider following our visit.

Staffing is enough to meet needs but some want more staff at busy times for quality time.

Although some people said they would prefer more staff at busy times to spend quality time with them.