Working at Milford Manor Care Home
Milford Manor Gardens, Salisbury, SP1 2RN
Operated by Wessex Care Limited
30 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management and a family atmosphere where staff feel valued, although staffing lacks stable teams so shifts might feel busy."
Safety & Risk
7/10
✓
Staff were aware of the different types of abuse and how to report any concerns. They were confident the provider would take appropriate action in response to any concerns raised. Systems were in place to make sure all incidents and accidents were reviewed to identify immediate action to take and to identify any patterns and trends.
Staff Culture
8/10
✓
Relatives and staff told us the home was well managed. Staff enjoyed their jobs and told us there was opportunity for them to share their ideas which helped staff feel valued. We were told by relatives and staff that the home had a 'family' atmosphere.
Staffing Levels
6/10
✓
We observed there were sufficient numbers of staff working during our inspection and relatives and staff we spoke with told us there were enough staff to meet people's needs.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Training completed by staff included: safeguarding, dementia, behaviour support and mental capacity. The Care home liaison team also provided training in dementia care and challenging behaviour.
Management
8/10
✓
Staff we spoke with told us they were well supported by the registered manager and the provider. Comments included, 'Brilliant, can't fault them [management] would not wish for a better boss, all very supportive and available to speak to at any time.'
Programmes
7/10
✓
Per 2017 comprehensive inspection: Staff supported people to take part in activities... for example singing for the brain, reminiscence using iPad technology, circle dance therapy, art therapy and weekly visits to a local community farm.
Points to consider
Staff numbers are enough to meet needs but no details on stable teams or minimal agency use so shifts might feel busy at times.
We observed there were sufficient numbers of staff working during our inspection and relatives and staff we spoke with told us there were enough staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews