Last updated: 9 February 2026
"Stable staffing with low turnover and consistent care from familiar staff, plus strong safety measures, although activities lack a dedicated coordinator or specialist programmes."
People were safeguarded from abuse... effective systems... Medicines audits were completed weekly and monthly... provider learned lessons when things had gone wrong.
There was a positive and open culture at the service. Staff told us they felt respected, supported and valued by the management team.
Staff turnover was low... Staff absences were covered... by the provider's internal bank staff. This meant people received consistent care... from staff they knew well.
The service had an induction programme... Staff were trained and understood best practice in supporting people with a learning disability and/or autism... regular supervision meetings.
Staff told us they felt respected, supported and valued by the management team. Relatives... registered manager was approachable.
People were supported to undertake social and leisure activities in the community... Religious and cultural festivals... birthday... Halloween decorations.
Only regular outings, parties, and community activities, no dedicated activities coordinator or specialist programmes to vary the daily routine.
People were supported to undertake social and leisure activities in the community and visiting places of interest... birthday... Halloween decorations... cultural festivals.
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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