Last updated: 10 February 2026
"Supportive management where staff feel known and valued, strong safety and risk management, but basic activities without a dedicated coordinator and staffing deployment under review."
Staff understood how to protect vulnerable adults from harm... Good risk assessments and risk management plans supported people well. Medicines were appropriately managed.
One member of staff told us, 'We talk about things constantly...we check if we are doing the best we can.' Staff felt comfortable with the registered manager.
We judged that there were suitable staffing levels in place by day and night. The registered manager was reviewing the deployment of staff.
Staff had effective induction, supervision, appraisal and training. We noted that some staff acted as mentors and had received training to help them do this.
Staff told us, 'The manager knows the residents inside and out...and she know us, the staff too... She listens and acts which is what I think we need.'
Each person had their own planned activities... cooking and crafts and involvement in sporting activities. One person enjoyed swimming. People went out for walks and to shop.
Activities are basic individual ones like crafts, swimming, and outings with no dedicated coordinator, so the role includes more routine personal care.
activities and entertainments were planned for each individual. Some people went out to a day care setting where they did activities with one member of staff. This included cooking and crafts... swimming... walks and to shop.
Staffing levels are suitable but the manager is reviewing deployment, with no word on stable team or no agency use.
We judged that there were suitable staffing levels in place by day and night. The registered manager was reviewing the deployment of staff to ensure that people continued to have suitable support as their needs changed.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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