Last updated: 9 February 2026
"Great activities programme and approachable management, but medicines safety issues and some staffing concerns need attention."
Medicines had not always been safely managed... risks to two people’s mobility had not been fully considered. The registered manager took immediate action.
Staff worked well as a team and had opportunities to give their views in team meetings and supervisions. Staff consistently provided us with positive feedback on how they were treated by the management team.
Most people told us there were enough staff... Although some people did not consider there were enough staff we saw evidence to confirm people’s needs were met effectively.
Staff received training and support from leaders, helping them to provide safe and effective care. Staff had received training in safeguarding... infection prevention and control... Mental Capacity Act.
The management team were open and approachable. Staff told us they found the management team approachable.
A well-being and activities coordinator... Resident Ambassadors... Gentlemen’s Club... Knit and natter... minibus trips... links with a local primary school... vast range of activities and events.
Medication wasn't always stored or recorded safely, and some mobility risks were missed until pointed out.
We found medicines were not always stored safely and stock levels did not always correspond with the records in place... risks to two people’s mobility had not been fully considered.
Staffing is adequate to meet needs but some residents feel there aren't always enough staff.
Although some people did not consider there were enough staff we saw evidence to confirm people’s needs were met effectively.
Only standard mandatory training like safeguarding and infection control, no specialist or development courses.
Staff had received training in safeguarding... infection prevention and control and food safety... Mental Capacity Act (2005).
AI Generated
Management Quality
Well-led: Good
Direct feedback from current and former employees

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