Working at Middleton Hall Care Home
205-207 Grimshaw Lane, Manchester, M24 2BW
Operated by Horizon Residential Homes Limited
29 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong safety practices and supportive team culture, but basic activities and lack of stable staffing hold it back."
Safety & Risk
8/10
✓
2022: Assured provider using PPE effectively, ample stocks, regular testing, cleaning schedules, risk assessments for COVID-19; 2018: No medicines errors in 12 months, accidents analysed monthly.
Staff Culture
7/10
✓
Per 2018 inspection: Staff said 'We are a good little group here. There is an awful lot of teamwork' and 'We are supported well'.
Staffing Levels
5/10
!
Per 2018 inspection: Staffing levels were sufficient to meet people's needs.
Training & Dev
6/10
✓
Per 2018 inspection: A thorough induction was in place and the training matrix evidenced regular mandatory and refresher training.
Management
6/10
✓
Per 2018 inspection: Staff told us the registered manager was approachable and had an open-door policy.
Programmes
5/10
!
Per 2018 inspection: Programme of activities including games, crafts, outings with coordinator three mornings per week, but people said they would like more activities.
Points to consider
Staffing is adequate but nothing special, no evidence of stable long-serving team or minimal agency use.
Per 2018 inspection: Staffing levels were sufficient to meet people's needs
Activities programme is basic with part-time coordinator, residents want more so role is mostly routine personal care.
Per 2018 inspection: There was a programme of activities and outings on offer to people who used the service. However, people we spoke with said they would like more activities.
Only standard mandatory training and supervisions, no specialist courses or funded qualifications.
Per 2018 inspection: the training matrix evidenced regular mandatory and refresher training. Staff files confirmed regular staff supervision and appraisals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews