Last updated: 10 February 2026
"Strong safety practices and supportive team culture, but basic activities and lack of stable staffing hold it back."
2022: Assured provider using PPE effectively, ample stocks, regular testing, cleaning schedules, risk assessments for COVID-19; 2018: No medicines errors in 12 months, accidents analysed monthly.
Per 2018 inspection: Staff said 'We are a good little group here. There is an awful lot of teamwork' and 'We are supported well'.
Per 2018 inspection: Staffing levels were sufficient to meet people's needs.
Per 2018 inspection: A thorough induction was in place and the training matrix evidenced regular mandatory and refresher training.
Per 2018 inspection: Staff told us the registered manager was approachable and had an open-door policy.
Per 2018 inspection: Programme of activities including games, crafts, outings with coordinator three mornings per week, but people said they would like more activities.
Staffing is adequate but nothing special, no evidence of stable long-serving team or minimal agency use.
Per 2018 inspection: Staffing levels were sufficient to meet people's needs
Activities programme is basic with part-time coordinator, residents want more so role is mostly routine personal care.
Per 2018 inspection: There was a programme of activities and outings on offer to people who used the service. However, people we spoke with said they would like more activities.
Only standard mandatory training and supervisions, no specialist courses or funded qualifications.
Per 2018 inspection: the training matrix evidenced regular mandatory and refresher training. Staff files confirmed regular staff supervision and appraisals.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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