Working at Middleton Grove Nursing Home
11 Portland Road, Hove, BN3 5DR
Operated by Middleton Grove Limted
54 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by strong management and culture with good safety, but basic activities and lack of strong staff retention hold it back."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Incidents were investigated and lessons were learnt.
Staff Culture
8/10
✓
Staff told us they felt supported and valued by managers. One member of staff said, “I feel supported and can speak to my manager anytime.” Staff said teamwork was strong.
Staffing Levels
6/10
✓
A member of staff told us, “Yes we have enough staff.” During our assessment, staff attended to people in a timely manner. Staff did not appear rushed.
Training & Dev
7/10
✓
Staff told us they attended training specific to their roles, including medicines management and safeguarding. There was a process in place for staff to receive regular supervision.
Management
8/10
✓
The registered manager told us, “We have an open door policy, we are always available. I’m always on the floor being visible.” Staff spoke highly of the management team.
Programmes
4/10
!
A relative told us, “They take [my relative] to church and she has been on outings there.” Another relative said “[My relative] is being engaged in lots of the activities.”
Points to consider
Only basic outings and church trips mentioned, no activities coordinator or regular varied programme so work is mostly routine personal care.
They take [my relative] to church and she has been on outings there. She has much more of a social life than when she was at home.
Staffing is adequate with enough staff around to answer calls promptly, but no details on low agency use or high staff retention.
There seem to be plenty of staff there and I think they are engaging 2 or 3 more. A member of staff told us, “Yes we have enough staff.”
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews