Working at Middlesex Manor Care Home
119 Harrow Road, Wembley, HA9 6DQ
Operated by Bupa Care Homes (ANS) Limited
83 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and strong safety practices, although some shifts rely on agency staff and training covers only basics."
Safety & Risk
8/10
✓
2022 targeted inspection: Pressure area sores treated appropriately in partnership with GPs and TVNs, regular repositioning and monitoring with actions taken on issues identified; strong infection control with dedicated leads per shift, cohorting, PPE, testing and cleaning.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us that they felt well supported... 'I've been here a long time and I think the management has got better.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: The registered manager told us that they monitored and adjusted the staffing levels so there were always enough to meet people's care and support needs. Where agency staff were used, these were 'regular' agency workers who were familiar with people and their needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received the training and support that they needed... evidence of on-going staff training which covered a range of areas, including medicines management, safeguarding, health and safety, equality and diversity and infection control.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff members spoke positively of the management... 'The management support is very good. They are on the units every day and I can speak to a manager at any time.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: A daily programme of activities was provided. This included activities such as exercise, music, quizzes and games, arts and crafts. There were two activities co-ordinators... music therapist visited... celebrations of religious and cultural festivals, themed days.
Points to consider
Some shifts are covered by regular agency staff instead of the permanent team.
Where agency staff were used, these were 'regular' agency workers who were familiar with people and their needs. (2019)
Training covers basics like safeguarding and medication but no specialist courses or funded qualifications.
evidence of on-going staff training which covered a range of areas, including medicines management, safeguarding, health and safety, equality and diversity and infection control. (2019)
Activities programme has coordinators and variety like games and crafts but no specialist or innovative approaches.
daily programme of activities... exercise, music, quizzes and games, arts and crafts. There were two activities co-ordinators. (2019)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews