Last updated: 10 February 2026
"Brilliant training, approachable management and a supportive team culture, although staffing is just adequate."
People continued to receive an exceptional service that focused on delivering safe care... a significant reduction was evident [in incidents].
Staff said, 'I feel is like a home from home.' and 'Staff worked together well as a team and all the staff said they helped each other out when needed.'
The staff rota confirmed staffing levels were enough in meeting people's needs and matched the staff who were present on the day of the inspection.
Staff told us, 'The training here is brilliant. I have just done some on dementia which I found very interesting and helpful. There is lots of different training we are always doing refresher courses.'
Staff member said, 'I've been here a while now and the manager is very approachable. She is honest, and you can talk about anything and any problems are dealt with quickly.'
The registered manager explained the field of dreams initiative... one person had expressed a wish to have a tortoise and they had achieved that, and a specialised pen had been built in the garden area.
Staffing is adequate but nothing special, as levels are just enough to meet needs with no mention of low agency use or long team stability.
The staff rota confirmed staffing levels were enough in meeting people's needs and matched the staff who were present on the day of the inspection.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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