Working at Micron House
41 Halesowen Road, Dudley, DY2 9QD
Operated by Active Care Services Ltd
10 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive leadership and friendly culture with strong safety practices, but limited activities without a coordinator or regular programme."
Safety & Risk
8/10
✓
Per 2022 targeted inspection: assured provider using PPE effectively, accessing testing, admitting safely, preventing/managing infection outbreaks, policy up to date.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: People and staff said the provider and management team were approachable and the culture of the organisation open and friendly.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People felt there was enough staff to support them. Per 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: staff had completed training to meet the needs of the people they supported, records showed regular supervision, personal development encouraged.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff were extremely positive about the skills and leadership of the registered manager.
Programmes
4/10
!
Per 2019 comprehensive inspection: occasional fish and chips from local shop a couple of times a month, staff recreated leaf crunching memory game.
Points to consider
No activities coordinator or regular programme, so the role is mostly routine personal care.
No mention of activities coordinator or structured engagement programmes in either report.
Only standard training and basic induction, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: staff had completed training to meet needs, induction with care certificate, personal development encouraged but no specialist mentioned.
Staffing is adequate but nothing special, no details on stable team or minimal agency use.
Per 2019 comprehensive inspection: People felt there was enough staff to support them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews