Last updated: 10 February 2026
"Comprehensive training, strong safety and good staffing levels, although no permanent manager yet and only basic activities."
Medicines managed well, proactive safety culture, effective safeguarding, thorough incident investigations and learning
Staff told us they enjoyed roles, felt valued and supported through training, supervisions, team meetings; good learning culture
Sufficient staff with right skills; 'Staffing levels are good now. Additional staff and training have led to a good skill mix'
Comprehensive 12-week induction for all staff, face-to-face specialist training in mental health, PBS, suicide awareness, regular supervision
No registered manager in post; provider managing service until recruited, but inclusive leaders with skills, knowledge and credibility
Activity schedules, community outings to coffee shop, church, cat cafe, hairdressers, cooking, shopping; keyworker goals like independent living
No permanent manager in place yet, provider is filling in temporarily
the service currently had no registered manager. The provider was currently managing the service until a manager was recruited
Only everyday community outings and personal activities, no dedicated coordinator or specialist programmes
supported to access activities... local coffee shop... cat cafe... hairdressers... cooking... activity schedule... visits to the local church
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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