Last updated: 9 February 2026
"Stable staff retention, supportive leadership and positive culture shine through, although basic training and routine activities limit development."
Staff were aware of their responsibilities to safeguard people. Medicines were managed safely, and people received their medicines as prescribed. Evidence was available to show learning from incidents.
Staff felt listened to and supported and involved in the running of the service, one said, 'It's a lovely home to work in.' The registered manager praised the staff for their dedication.
Sufficient numbers of care staff were available to meet people's needs and to spend time with people in conversation and social activities. Per 2018 comprehensive inspection: regular staff team some who had worked at the service for many years.
Per 2018 comprehensive inspection: Staff had completed safeguarding training. New staff completed the Care Certificate. Staff were supported and received regular supervision and team meetings.
The registered manager said they had an open-door policy for people, relatives and staff, which they felt gave them a better relationship with people. Staff felt listened to and supported.
Per 2018 comprehensive inspection: People took part in a range of activities and said how much they enjoyed the activity coordinator sessions. Some external entertainers visited the service and staff also arranged everyday activities.
Just standard mandatory training and the Care Certificate for new staff, no specialist courses or funded qualifications for career growth.
Per 2018 comprehensive inspection: all staff undertook training the provider had deemed as 'mandatory'. New staff employed competed the Care Certificate
Activities coordinator runs regular basic sessions like entertainers and outings, but no special innovative programmes to make the job more interesting.
Per 2018 comprehensive inspection: People took part in a range of activities... activity coordinator sessions. Some external entertainers visited the service... local luncheon club
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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