Last updated: 10 February 2026
"Staff feel supported and valued with a strong safety culture, but basic activities and adequate staffing hold it back."
The service had a proactive and positive culture of safety, based on openness and honesty. They listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff told us they felt supported by the management and spoke positively about the work environment. A staff member said, “I feel valued, and have regular supervisions.”
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. They worked together well to provide safe care that met people’s individual needs.
Training records showed staff had the necessary training, skills and knowledge to carry out their roles. Staff confirmed they completed face to face and online training. A staff member told us, “Training is good.”
Staff told us they felt happy in their roles and supported by the registered manager. Comments included, “The registered manager is very approachable. The registered manager is here often.”
People were supported and encouraged to explore their hobbies and passions. People had personalised activities, and some people were supported to attend them independently.
Staffing is adequate but nothing special, with no details on stable teams or low agency use.
The service made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Only standard training to do the job, no specialist courses or funded qualifications.
Training records showed staff had the necessary training, skills and knowledge to carry out their roles. A staff member told us, “Training is good.”
Basic hobbies and community outings, no coordinator or structured creative programmes.
People were encouraged to pursue their interests, join in various activities and be a part of their community.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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