Last updated: 10 February 2026
"Staff feel valued with supportive management and strong safety practices, but routine care lacks fun programmes and specialist training."
We were assured that the provider was using PPE effectively... accessing testing... infection prevention and control policy up to date (2021); safeguarding understood, medicines managed safely, lessons learnt from incidents (per 2019).
Staff spoke positively... 'We work well as a team and we all get on. The home is well-led...' Staff felt valued and supported. Per 2019 comprehensive inspection.
People told us there were enough staff to support them... Staff told us they had enough time to support people safely. Per 2019 comprehensive inspection.
Staff continued to receive an induction before they started working in the home, they received training and regular supervisions to ensure they were competent. Per 2019 comprehensive inspection.
Staff felt valued and supported by the registered manager... '[Name of registered manager] is approachable... One of the best managers I have ever had.' Per 2019 comprehensive inspection.
All people had the right level of support to enable them to access the community and engage in activities. People were also supported to access educational courses and voluntary work. Per 2019 comprehensive inspection.
No activities coordinator or fun programmes, so the job is mostly routine care with basic community outings.
No mention of dedicated activities coordinator or structured programme with variety (per 2019 comprehensive inspection).
Just standard training and check-ins, no specialist courses or help with qualifications.
Staff continued to receive an induction... received training and regular supervisions (per 2019 comprehensive inspection).
Staff numbers are enough to get the job done safely, but no info on low staff turnover or few agency workers.
There were enough staff... enough time to support people safely (per 2019 comprehensive inspection).
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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