Working at Merrivale Farm
Eastwood, Ledbury, HR8 2RN
Operated by Alphagrange Limited
9 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management and a close-knit enthusiastic team with low staff turnover, although supervision procedures are still being reviewed for consistency."
Safety & Risk
8/10
✓
Staff trained in safeguarding, risks assessed and managed, medicines safely administered with competency checks, incidents reviewed.
Staff Culture
8/10
✓
Staff enthusiastic: 'There's never a day that I don't want to come into work... we are all extremely close.' Felt valued, open communication, family-like.
Staffing Levels
7/10
✓
Staff told us there was always the right number and skills mix of staff on duty. Low staff turnover noted. Relatives felt staffing reflected needs.
Training & Dev
7/10
✓
Staff spoke positively about induction and training: 'I feel our staff training is extremely good... arranged dementia training.' Regular one-to-ones, but supervision under review.
Management
8/10
✓
Staff felt well-supported and valued by the management team. Owners worked alongside staff. '[Registered manager] and the owners are very supportive of the staff and allow the staff to come up with ideas... It's very democratic here.'
Programmes
6/10
✓
Varied activities: farm tasks, minibus outings to cooking classes, shopping, charity shop work, hobbies like music and books.
Points to consider
Staff get one-to-one meetings for feedback and training needs, but supervision procedures are still being reviewed for consistency.
The registered manager informed us they were currently reviewing staff supervision procedures, to ensure these meetings took place on a consistent basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews