Working at Merrington Grange
Bomere Heath, Shrewsbury, SY4 3QJ
Operated by Achieve Together Limited
9 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Supportive managers and a positive staff culture where people feel valued, but basic activities without structure and overdue refresher training need improvement."
Safety & Risk
6/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty.
Staff Culture
7/10
✓
Staff felt management were open to listening and felt supported and valued for their contribution.
Staffing Levels
6/10
✓
We found there were always enough staff on duty to promptly meet people’s needs.
Training & Dev
5/10
!
We found evidence of some refresher training being overdue for existing staff members. We saw evidence to show this training had been booked for staff to attend.
Management
7/10
✓
Staff told us they felt fairly treated at work and found the registered manager and deputy to be approachable and supportive.
Programmes
4/10
!
People’s feedback was positive with key themes being they liked living at Merrington Grange, the staff were kind and they enjoyed activities such as the Makaton Choir.
Points to consider
Just basic activities like Makaton Choir, swimming, and bike rides with no coordinator or structured programme.
they enjoyed activities such as the Makaton Choir
Some staff refresher training is overdue, even though it has been booked.
We found evidence of some refresher training being overdue for existing staff members
Staffing is adequate but there are some vacancies they are working to fill.
There were some vacancies which the provider had plans in place to support recruitment
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews