Working at Merrifield House Residential Care Home
90 High Street, Northampton, NN4 6JR
Operated by Merrycare Limited
62 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Exceptionally well-led with staff feeling supported and valued in a positive culture, but sufficient staffing lacks low agency use and activities are mostly basic."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured on effective PPE use, infection prevention, outbreak management, vaccinations; per 2019: good risk assessments, safe medicines via digital system, safeguarding training and incident reviews.
Staff Culture
8/10
✓
Per 2019 inspection: Staff said they felt supported by managers and very much part of a team whose ideas and opinions were valued; positive culture praised by staff, people and relatives.
Staffing Levels
6/10
✓
Per 2019 inspection: Records showed staffing levels were sufficient to ensure consistent and regular support; 2022 report notes measures to mitigate COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2019 inspection: Staff receive training in variety of methods including in-house, distance learning, workshops with specialists; regular supervisions and appraisals support career development.
Management
9/10
✓
Per 2019 inspection: The service was exceptionally well-led; staff felt supported by the registered manager, part of a valued team whose ideas were listened to, managers visible and drove innovations like university research.
Programmes
6/10
✓
Per 2019 inspection: People engaged in regular activities like skittles, ball throwing, cards, dominoes, external entertainers; community events and student placements.
Points to consider
Staff numbers are enough to cover shifts but no details on low agency use or staff saying workloads feel easy.
Records showed staffing levels were sufficient to ensure consistent and regular support. Per 2019 inspection.
Activities are mostly basic games and entertainers so the job may feel routine without more creative options.
People were observed to be engaged in a range of activities. For example, we saw people playing a group game of skittles... cards or playing dominoes. A variety of external activity entertainers. Per 2019 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews