Working at Merevale House Residential Home
Old Watling Street, Atherstone, CV9 2PA
Operated by Merevale House Residential Home
31 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Stable staffing and good training with regular supervision, but weak management oversight and no structured activities programme hold it back."
Safety & Risk
6/10
✓
Some risk assessment and risk management plans could have been more detailed to ensure staff always had the information they needed. Staff did not always follow the recommended guidance in labelling topical medicines.
Staff Culture
6/10
✓
Staff told us the culture at the home was open and focused on the needs of the people living at the home. Staff spoke of open and transparent management by the senior team and the provider.
Staffing Levels
7/10
✓
People, their relatives and staff told us there were enough staff and they had time to support people with their interests in a person-centred way. The stable staff team knew people well, and staff understood how to safely support people.
Training & Dev
7/10
✓
Records showed people were supported by staff who were suitably trained, supervised and appraised. Staff confirmed they received regular supervision meetings where they had the opportunity to discuss their work.
Management
4/10
!
The provider's governance checks had not always been effective in identifying where improvements were required, which we identified during the inspection visit.
Programmes
3/10
✕
Staff had time to spend chatting with people and occasionally take them out, but no structured activities programme, coordinator or specialist approaches mentioned.
Points to consider
Management oversight has gaps, they missed fire risk paperwork and some audit issues until pointed out.
A recent change to the maintenance team resulted in the provider not identifying required improvements for fire prevention. The change in maintenance team had resulted in the outcome of fire risk assessments and fire procedural checks from 2021 being misplaced.
Only basic chats and occasional outings, no activities coordinator or creative programmes to vary the workday.
There were enough staff to care for people and spend time chatting with them... we have enough staff to take people out.
Some risk plans lack enough detail and staff made labelling errors on opened creams.
Some risk assessment and risk management plans could have been more detailed... staff did not always follow the recommended guidance in labelling topical medicines with the date they were opened.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews