Working at Merevale House
162-164 Coleshill Road, Atherstone, CV9 2AF
Operated by Merevale House Residential Home
7 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Safe practices and enough staff for one-to-one time with a friendly culture, but management changes without a permanent manager and basic activities hold it back."
Safety & Risk
7/10
✓
People were protected from... abuse... Medicines were managed, stored and administered safely... open culture... sharing learning when things went wrong.
Staff Culture
6/10
✓
Staff enjoyed providing an environment where people could relax... 'It is lovely, it is just like being at home... very friendly and nice.' 'The management are brilliant and approachable'.
Staffing Levels
6/10
✓
There were enough staff to keep people safe. Staffing levels enabled staff to provide the support... as well as respond to their social needs. 'Staffing wise we are able to spend one to one time'.
Training & Dev
5/10
!
Staff told us there had been a period when they had not received regular training updates, but this had been addressed... Records showed... completion of training were improving each month.
Management
4/10
!
In the 12 months prior... significant managerial changes... provider's policies and procedures... not implemented effectively. New systems very new and needed to become embedded.
Programmes
4/10
!
People were offered opportunities to engage in activities... two people went to a Tai Chi class... regular trips into the local town... Special occasions like Christmas were celebrated.
Points to consider
No permanent registered manager in post yet after several recent changes, so leadership oversight has gaps.
The service did not have a manager registered with the Care Quality Commission. A new manager had been appointed and had submitted their application to become registered with us. In the 12 months prior... significant managerial changes.
Training had gaps until recently and is only now getting back to standard levels.
Staff told us there had been a period when they had not received regular training updates, but this had been addressed by the new manager. Records showed the statistics for the completion of training were improving each month.
No activities coordinator or structured programme, just basic outings and events like trips and Tai Chi.
People were offered opportunities to engage in activities and events they were interested in. During our visit two people went to a Tai Chi class at another service... regular trips into the local town... Christmas... celebrated.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews