Working at Merafield View Nursing Home
Underlane, Plymouth, PL7 1ZB
Operated by AJ & Co.(Devon) Ltd
40 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by visible management and a family culture with strong training and safety, although staffing is sometimes only just enough to meet needs."
Safety & Risk
8/10
✓
Per 2019 comprehensive inspection: There was a robust safeguarding system in place... Medicines were managed safely... There was an open culture in the service and the registered manager showed us how learning was shared with staff. Per 2021 inspection: We were assured that the provider was preventing visitors from catching and spreading infections... making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff spoke of the service as 'a family' or 'my community' and staff said they would be more than happy for a relative to live in the service.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff to meet people's needs. Most staff told us there were enough staff. However, two staff said that sometimes staffing levels had been only just able to meet people's needs.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: Staff were supported to further their knowledge and professional competence by attending health and social care qualifications. The management created opportunities to reflect on practise through detailed handover, clinical supervision groups and reflective practise meetings.
Management
8/10
✓
Per 2019 comprehensive inspection: The registered manager was praised by people, relatives, staff and professionals. Staff felt supported, and the management were visible in the day to day running of the service.
Programmes
7/10
✓
Per 2019 comprehensive inspection: The service had a dedicated activities co-ordinator who was passionate... People took part in activities they enjoyed, one person was teaching staff and people how to do tai chi. Several people were enjoying taking part in regular yoga sessions and entertainers and therapy animals regularly visited the service. Per 2021 inspection: Innovative approaches had been taken, by a passionate activities co-ordinator to support people to continue to enjoy a fulfilled life.
Points to consider
Staffing is adequate but sometimes just enough to meet needs, with delays covering staff who left.
Per 2019 comprehensive inspection: However, two staff said that sometimes staffing levels had been only just able to meet people's needs. One staff member said, 'I understand we are waiting on new staff but feel it has been a long time where staff have left and not been covered for a while.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews