Last updated: 9 February 2026
"Staff feel supported with high morale and strong safety practices, although some agency staff are used to cover shortfalls."
Wirral Infection Control team visited on 09 March 2022 and had no concerns; robust policies, regular audits, staff training in infection control, proactive COVID-19 management.
Per 2018 comprehensive inspection: Staff said 'one of the most supportive places I've worked in', 'morale is up and staff work as a team'; staff proud and wanted to share positives about their role.
Per 2018 comprehensive inspection: There were sufficient numbers of staff available to meet people's needs; home made some use of agency staff to make up a shortfall in staff numbers.
Per 2018 comprehensive inspection: Thorough induction, ongoing training, regular supervision and team meetings; staff positive about regular opportunities to update knowledge and extra training.
Per 2018 comprehensive inspection: People, relatives and professionals praised the leadership; registered manager had effective oversight through working alongside staff, supervision, quality checks and audits.
Per 2018 comprehensive inspection: Dedicated activities co-ordinator supports community engagement in sports, volunteering, college, skill-building like cooking, budgeting, reading; self-contained flat for independence training.
Staffing levels are adequate but they use some agency staff to cover shortfalls.
The home made some use of agency staff to make up a shortfall in staff numbers.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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