Last updated: 10 February 2026
"Stable staffing with no agency use and good team morale, but basic activities without a coordinator and incomplete medicines guidance hold it back."
Medicines were ordered, stored and disposed of safely... However, care plans did not always identify risks related to medicines... We recommend the service continues to improve their medicines processes.
Staff morale was good... 'We are a very close staff team and we support each other.' 'Things have improved. Seems a better atmosphere'
There were sufficient numbers of staff employed and on duty to meet people's assessed needs... The service did not use agency staff... 'To say where we are in a rural location, we don't really have staff problems'
Staff had an induction when they started their jobs; and they were supported through regular training and supervision to deliver their roles effectively.
Since the previous inspection in December 2020 the manager had registered with the commission. The provider had extended the management team to include a deputy manager and senior roles had been developed.
The service had a range of activities taking place from music, art and involvement with local community organisations.
Basic activities like music and art with some community links, no coordinator or special programmes to vary the workday.
The service had a range of activities taking place from music, art and involvement with local community organisations.
Only standard training and supervisions, no specialist courses or funded qualifications for career growth.
Staff had an induction when they started their jobs; and they were supported through regular training and supervision to deliver their roles effectively.
Medication guidance sometimes incomplete for as-needed doses, which can make safe decisions harder.
additional guidance was not always available to help them make consistent decisions... We recommend the service continues to improve their medicines processes
AI Generated
Last inspected: December 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp