Working at Mendip Lodge
11 Whitehouse Road, Claverham, BS49 4LJ
Operated by Renaissance Care Homes Limited
20 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by approachable managers and enjoy good team morale, although staffing levels can be stretched on busy days and some risk assessments lack detail."
Safety & Risk
5/10
!
The provider had systems in place to assess risks to people, however we found some examples where risks had not been sufficiently assessed or documented.
Staff Culture
7/10
✓
Staff told us morale within the staff team was good. A staff member said, 'It's good, it's happy, friendly.'
Staffing Levels
5/10
!
We received some mixed feedback relating to staffing at the service. Most people and relatives told us there were sufficient numbers of staff. However, some people and relatives told us staffing levels could improve.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff confirmed their training was up to date. These included moving and handling, fire safety, safeguarding people and medicine administration.
Management
7/10
✓
Staff spoke positively of the support they received from the registered manager and wider management team. A staff member said, 'Yes, [registered manager] is really approachable, always asking if we have any feedback.'
Programmes
5/10
!
Per 2018 comprehensive inspection: There were activities available for people to take part in if they chose to do so. You can do quizzes, cross stitch – all sorts. local schools visited regularly.
Points to consider
Staffing is adequate but some relatives say levels could improve on busy days.
some people and relatives told us staffing levels could improve. A person said, 'Sometimes they could do with more. They were very pushed the other day.'
Only standard mandatory training with no mention of specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff confirmed their training was up to date. These included moving and handling, fire safety, safeguarding people and medicine administration.
Some risk assessments lack detail or weren't fully done at first.
we found some examples where risks had not been sufficiently assessed or documented.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews