Working at Mencap in Kirklees - 100 Pennine Crescent
100 Pennine Crescent, Huddersfield, HD3 3TA
Operated by Mencap in Kirklees
8 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by approachable managers and enjoy positive open communication, but basic community outings and no varied programmes hold it back."
Safety & Risk
6/10
✓
Appropriate arrangements were in place for the safe administration of medicines. However, we did speak to the registered manager about the need to ensure the labelling of topical creams took place.
Staff Culture
7/10
✓
Staff told us 'I feel very supported. I have regular contact with the manager', 'I feel listened to, we have regular meetings with managers.' There was a culture of positive, open communication between the management team and staff.
Staffing Levels
6/10
✓
There were appropriate numbers of staff employed to meet people's needs and to provide one to one support for some people.
Training & Dev
6/10
✓
Staff were provided with relevant training to ensure they had the skills needed to support people. They had completed a structured induction to their roles. They all had ongoing access to a structured training programme.
Management
7/10
✓
Staff told us the registered manager was very approachable. Staff we spoke with said they felt supported by the registered manager and they worked with the manager throughout the day.
Programmes
4/10
!
The staff provide support to engage people in local community resources, such as escorting them to access new local lunch clubs or walking them to local shops if needed for the first time.
Points to consider
Only basic community outings like lunch clubs and shops, no activities coordinator or varied programme to make the role more interesting.
The staff provide support to engage people in local community resources, such as escorting them to access new local lunch clubs or walking them to local shops if needed for the first time.
Staffing is adequate with enough staff for one-to-one support sometimes, but nothing said about retention or agency use.
There were appropriate numbers of staff employed to meet people's needs and to provide one to one support for some people.
Only standard training with induction and updates, no specialist courses or funded qualifications.
They had completed a structured induction to their roles. They all had ongoing access to a structured training programme to update and enhance their skills and knowledge.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews