Working at Mencap in Kirklees - 1 Victoria Road
1 Victoria Road, Huddersfield, HD1 3TF
Operated by Mencap in Kirklees
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Strong leadership and a supportive culture where staff feel valued, but occasional agency staff and basic community activities hold it back."
Safety & Risk
8/10
✓
Staff had received training in safeguarding vulnerable people and could describe actions they would take to report any safeguarding concerns they had. Staff told us they had full confidence the registered manager would act on any concerns raised.
Staff Culture
8/10
✓
Care staff were positive about their workplace and complimentary about the support they received from the management team. A staff member said, 'I feel very well supported and can discuss anything with the management team'.
Staffing Levels
6/10
✓
There were enough staff to meet the needs of people and deliver a consistent service.
Training & Dev
7/10
✓
Staff received regular training appropriate to their job role. Staff were also supported to undertake additional qualifications to enhance their knowledge. The registered manager had provided additional training to staff in autism, cerebral palsy and diabetes management.
Management
8/10
✓
The registered manager was a strong leader whose clear vision and ethos was visible throughout the service. Staff felt the registered manager was approachable and hands on in their role.
Programmes
6/10
✓
People accessed a wide range of activities in the community. One person told us that each week they went to a day centre, swimming, to a music group and attended a local disco.
Points to consider
Staffing levels are enough to get by, but they sometimes use agency workers.
A staff member told us, 'The registered manager is brilliant and steps in to help out if needed. We sometimes use agency staff but try to keep regular ones that come to know people.'
Activities are regular community trips like swimming and music groups, but no specialist programmes or coordinator mentioned.
People accessed a wide range of activities in the community. One person told us that each week they went to a day centre, swimming, to a music group and attended a local disco.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews