Working at Melton Short Breaks Service

Medication errors happen often and checks are not done properly by two staff.

Medicines were not always managed safely. Multiple medicine errors had occurred. For example, staff did not always ensure medicines which were being booked in, were competently checked by 2 staff members.

Not enough permanent staff so they rely on agency workers a lot.

There was a shortage of permanent staff to cover shifts, and the service relied on agency staff to ensure there were sufficient numbers of staff to meet people's needs.

Training is often out of date or missing for key skills like moving and handling.

a number of staff did not have evidence of moving and handling training. Another staff member was found to have significant amounts of out of date training.