Working at Melrose House
90 Melrose Avenue, Milton Keynes, MK3 6PP
Operated by AHR Homes Ltd
3 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by the manager and people are kept safe, although staffing is adequate and activities are basic."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because the registered manager and staff understood how to protect them from abuse. The service worked with other agencies to do so and followed local safeguarding protocols when required.
Staff Culture
7/10
✓
One staff member said, 'I really do enjoy working here, [Registered manager] is very dedicated to supporting people to live good lives.'
Staffing Levels
6/10
✓
There were enough staff available to ensure people's support needs were continually met.
Training & Dev
7/10
✓
Staff received ongoing training for their roles. This included refresher and specialist training in areas relevant to the people using the service. For example, learning disability and autism, communication, epilepsy and positive behaviour support.
Management
8/10
✓
Staff felt supported by the registered manager. One staff member said, '[Registered manager] is very supportive, she is always available, this is a really nice home to work in.'
Programmes
6/10
✓
Each person had individual activity plans based on their interests and hobbies. For example, one person played several musical instruments, they also enjoyed knitting on a loom, mowing the lawn and keeping the garden tidy. Another person liked being active, bowling, swimming, playing table tennis, trampolining and going to the cinema.
Points to consider
Staffing is adequate to meet needs but nothing special, no details on team stability or agency use.
There were enough staff available to ensure people's support needs were continually met.
Activities are varied and regular but basic, no specialist programmes or creative innovations mentioned.
Each person had individual activity plans based on their interests and hobbies. For example, one person played several musical instruments... bowling, swimming... sensory activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews