Last updated: 9 February 2026
"A family atmosphere where everyone feels listened to, strong training and supervision, but adequate staffing without great retention and basic activities without innovation."
People were supported to stay safe by staff who were trained to identify and report any issues... Medicines were safely stored and managed... staff meetings to discuss any incidents or accidents.
People who lived at Melody Lodge and staff talked to us about 'a family atmosphere' within the home. Everyone we spoke with said they were able to express their opinions and felt listened to.
There were enough staff employed to meet people's needs. People and staff told us they felt there were enough staff on duty.
There was a programme of on-going training in place for all staff... access to nationally recognised qualifications in care. Staff received regular supervision with the registered manager.
The registered manager promoted an open and inclusive culture within Melody Lodge and worked in partnership with relatives and external professionals to achieve good outcomes for people.
People were supported to engage in meaningful activities both in their home and within the local community... in-house activities included BBQ's and movie nights... community projects for people to engage with.
Staffing is adequate to meet needs but nothing special, with no details on low agency use or long team retention.
There were enough staff employed to meet people's needs. People and staff told us they felt there were enough staff on duty.
Activities provide some variety like BBQs, movie nights and crafts but no specialist programmes or innovative approaches.
During the COVID-19 pandemic the staff and people... had organised in-house activities. This... included BBQ's and movie nights... notice board dedicated to crafts they had done for Easter.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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