Last updated: 9 February 2026
"Staff feel supported by involved managers and value the positive culture, but occasional bank staff use and basic activities hold it back."
Safe recruitment processes followed... individual risk assessments... registered managers committed to learning lessons and analysed incidents for themes.
Staff felt well supported and encouraged to develop: 'I really enjoy working here.' Staff felt able to raise concerns and valued.
There was enough staff to meet people's needs... The provider recruited additional staff on 'bank' to ensure they were able to cover any gaps in staffing levels as needed.
Staff spoke very positively about the training: 'The training is excellent and ongoing. We get refreshers...' Recently arranged dentist training on oral care; accredited end-of-life programme.
Staff spoke very positively about the management team: 'Because it's a small home the managers are really involved. They have given us loads of support...' Registered managers responsive to feedback.
Range of activities provided... puzzles and quizzes, gardening and animal therapy. Activity worker very creative; minibus trips and virtual reality for bucket list.
Staffing levels are enough but they use bank staff to cover gaps sometimes.
The provider recruited additional staff on 'bank' to ensure they were able to cover any gaps in staffing levels as needed.
Activities have variety like gardening and animal therapy but no specialist programmes or advanced innovations.
There were a range of activities provided at the home which included puzzles and quizzes, gardening and animal therapy.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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