Working at Mellor Nook Residential Care Home
133-135, Stockport, SK6 5NQ
Operated by Mellor Nook limited
15 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Staff feel supported by involved managers and value the positive culture, but occasional bank staff use and basic activities hold it back."
Safety & Risk
7/10
✓
Safe recruitment processes followed... individual risk assessments... registered managers committed to learning lessons and analysed incidents for themes.
Staff Culture
8/10
✓
Staff felt well supported and encouraged to develop: 'I really enjoy working here.' Staff felt able to raise concerns and valued.
Staffing Levels
6/10
✓
There was enough staff to meet people's needs... The provider recruited additional staff on 'bank' to ensure they were able to cover any gaps in staffing levels as needed.
Training & Dev
7/10
✓
Staff spoke very positively about the training: 'The training is excellent and ongoing. We get refreshers...' Recently arranged dentist training on oral care; accredited end-of-life programme.
Management
8/10
✓
Staff spoke very positively about the management team: 'Because it's a small home the managers are really involved. They have given us loads of support...' Registered managers responsive to feedback.
Programmes
6/10
✓
Range of activities provided... puzzles and quizzes, gardening and animal therapy. Activity worker very creative; minibus trips and virtual reality for bucket list.
Points to consider
Staffing levels are enough but they use bank staff to cover gaps sometimes.
The provider recruited additional staff on 'bank' to ensure they were able to cover any gaps in staffing levels as needed.
Activities have variety like gardening and animal therapy but no specialist programmes or advanced innovations.
There were a range of activities provided at the home which included puzzles and quizzes, gardening and animal therapy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews