Working at Mellish House Residential Home
Kings Hill, Sudbury, CO10 0EH
Operated by Stour Sudbury Limited
48 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.9/10
Key Finding
"Relatives praise the caring culture and staff are well-trained with enough on shift, but limited activities and safety issues like medicines errors and fire risks hold it back."
Safety & Risk
4/10
!
We found not all prescribed creams had been administered and transdermal pain relief patches not administered in line with the provider's medicines administration policy.
Staff Culture
6/10
✓
Relatives spoke positively about the caring culture of the service and felt that their loved ones were safe and well supported.
Staffing Levels
5/10
!
One person told us, "Yes, there is enough staff. They always come to help me when I need them."
Training & Dev
5/10
!
Staff had received training in safeguarding procedures and knew how to report any concerns relating to people's welfare. Staff had received training and had their competency regularly assessed.
Management
5/10
!
The shortfalls we identified in relation to fire safety, the dignified care of people's belongings following death, medicines management and people's access to personal care equipment had not been identified.
Programmes
3/10
✕
One person who used the service told us, "We have some activities which I like and meetings where we can say what we like and don't like."
Points to consider
Just some basic activities mentioned with no activities team or programme, so the job is mostly routine personal care tasks.
We have some activities which I like and meetings where we can say what we like and don't like.
Some medication wasn't given properly like missed creams and patches not applied right, plus clutter under stairs created fire risks.
We identified a risk to people's safety in the event of a fire where we found cardboard boxes, walking frames, furniture and laundry being stored under stairways and on stair wells.
Staffing is adequate but nothing special, just enough staff with no details on stable team or low agency use.
There were sufficient staff available to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews