Last updated: 10 February 2026
"Staff and relatives praise the supportive manager and positive culture, but staff retention and dedicated activities programmes need attention."
There were safeguarding policies... Staff were safely recruited... Medicines were administered safely... Accidents and incidents were investigated, all outcomes recorded and lesson learned shared.
Staff we spoke to were also very positive about the registered manager. One member of staff said, 'She's very good and very supportive.'
There was enough staff to support people safely and the registered manager regularly reviewed staffing numbers if people's needs or requirements changed.
Staff received training in delivering end of life care and accessed regular training sessions in all mandatory training modules. Staff received regular supervisions and appraisals in line with the provider's supervision policy.
Relatives and staff were very positive about the registered manager... 'Amazing manager. She's brilliant, so supportive and there when you need her.'
People enjoyed a wide range of social activities. People were supported to maintain their independence and choice with activities. During the inspection we observed people carrying out activities with staff and attending sessions in the local community.
Staff numbers match what people need but no word on staff staying long-term or easy workloads.
There was enough staff to support people safely and the registered manager regularly reviewed staffing numbers if people's needs or requirements changed.
Activities include community outings, games, and cooking skills but no activities coordinator or special named programmes.
People enjoyed a wide range of social activities. People were supported to maintain their independence and choice with activities.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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