Working at Melbury Court
Old Dryburn Way, Durham, DH1 5SE
Operated by HC-One No.2 Limited
88 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Well-trained staff create a positive atmosphere with engaging activities and safe practices, although no registered manager is in post."
Safety & Risk
7/10
✓
Medicines were managed safely. The provider had effective systems to reduce the risk of harm and abuse.
Staff Culture
6/10
✓
The service had a positive atmosphere and staff morale was high. Staff told us they were happy working at the service.
Staffing Levels
5/10
!
Enough staff were deployed to meet people's needs.
Training & Dev
6/10
✓
People were supported by well trained and experienced staff. Training was delivered face to face and via E learning.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. A manager was in the process of completing their application to become a registered manager.
Programmes
6/10
✓
The provider had a wellbeing programme which included activities... painting, baking, visiting entertainers, therapy dogs and ponies.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews