Last updated: 10 February 2026
"Staff enjoy a positive culture with strong safeguarding, but an interim manager and low occupancy limit staffing."
Staff had received training and understood how to safeguard people from harm or poor care... manager reported potential safeguarding concerns to the relevant local authority in a timely way
Staff enjoyed working at Melbourn Springs Care Home and told us that they would be happy to have a member of their family living there
the service was running at below half of its intended capacity. This was reflected in the staffing numbers
New staff received comprehensive training and induction into their roles, and regular refresher training in key topics relevant to people's needs
The service was well managed by an interim manager and senior staff team... ensuring that staff were supported and skilled
there was a programme of activities on offer daily... We observed different activities taking place, one to one support with a staff member, outdoor activities and a quiz
No permanent manager in place yet, just an experienced interim one
The service did not currently have a manager registered with the Care Quality Commission... managed by an experienced interim manager
Staffing is adequate but nothing special, as the home is only half full with no details on retention or agency use
the service was running at below half of its intended capacity. This was reflected in the staffing numbers
Only standard mandatory training, no specialist courses or funded qualifications
regular refresher training in key topics relevant to people's needs. This included moving and handling, dementia care, and health and safety
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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