Working at Melbourn Springs Care Home
Hyacinth Drive, Royston, SG8 6FY
Operated by Barchester Healthcare Homes Limited
75 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff enjoy a positive culture with strong safeguarding, but an interim manager and low occupancy limit staffing."
Safety & Risk
7/10
✓
Staff had received training and understood how to safeguard people from harm or poor care... manager reported potential safeguarding concerns to the relevant local authority in a timely way
Staff Culture
7/10
✓
Staff enjoyed working at Melbourn Springs Care Home and told us that they would be happy to have a member of their family living there
Staffing Levels
6/10
✓
the service was running at below half of its intended capacity. This was reflected in the staffing numbers
Training & Dev
6/10
✓
New staff received comprehensive training and induction into their roles, and regular refresher training in key topics relevant to people's needs
Management
6/10
✓
The service was well managed by an interim manager and senior staff team... ensuring that staff were supported and skilled
Programmes
6/10
✓
there was a programme of activities on offer daily... We observed different activities taking place, one to one support with a staff member, outdoor activities and a quiz
Points to consider
No permanent manager in place yet, just an experienced interim one
The service did not currently have a manager registered with the Care Quality Commission... managed by an experienced interim manager
Staffing is adequate but nothing special, as the home is only half full with no details on retention or agency use
the service was running at below half of its intended capacity. This was reflected in the staffing numbers
Only standard mandatory training, no specialist courses or funded qualifications
regular refresher training in key topics relevant to people's needs. This included moving and handling, dementia care, and health and safety
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews